1. Information We Collect

When you use MedHive (website, app, or device), we may collect personal information including:

• Name, address, phone number, email — when you place an order, sign up, or contact support.
• Payment and billing information.
• Health-related information only if voluntarily provided (e.g., during support or account setup).
• Device usage data (e.g., dispense times, reminders) — used for adherence tracking and support.
• Cookies and analytics data, when you browse the website.

2. How We Use Your Information

We use your data to:

• Process orders and shipments;
• Provide support and customer service;
• Operate and maintain the MedHive app/device (e.g., dosage scheduling, reminders);
• Improve our services and user experience;
• Communicate with you — order updates, newsletters, product announcements;
• Comply with legal obligations (e.g., invoicing, accounting).

3. Sharing & Disclosure

We do not sell or rent your personal data to third parties. We may share data with trusted partners when needed to:

• Fulfill your order (shipping, payment processing);
• Provide maintenance, support, or software updates;
• Comply with law or respond to legal requests, if required.

4. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information. Access is limited to authorized personnel only, and information is encrypted or pseudonymized where appropriate.

5. Your Rights & Choices

You can request access, correction or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications.

6. Children

MedHive is intended for adults. We do not knowingly collect information from children under 18.

7. Changes to this Policy

We reserve the right to revise this policy. We will notify you of major changes via email or a notice on our website. Continued use after changes implies acceptance.

Contact us:
Email: [email protected]
Address: [Insert business address]