FAQ
Everything You Need to Know, Simply Explained.
MedHive is designed for seniors, people managing multiple medications, caregivers, and anyone who wants a simpler, safer medication routine.
(Depends on your business model — choose accordingly.) If you plan a subscription model: yes — the device comes with a monthly service plan that includes updates, support, and app access. If you want one-time purchase — clarify that in description.
MedHive includes a manual access option (safety key or backup mechanism) so you can still access pills in case of power failure.
Yes. Through our secure mobile app, caregivers can receive alerts, track doses, and monitor adherence — even from a distance.
Yes. MedHive is designed to manage multiple daily medications, sorting and dispensing them at scheduled times, and tracking pill counts.
Possibly. Depending on your insurance plan or caregiver service, MedHive may qualify as a durable medical device or medication-management aid. We provide documentation to support claims.
We provide a [warranty or support promise — define per your policy]. Our support team is available 24/7 to assist with troubleshooting, replacements, or servicing.
Absolutely. We follow strict data-protection practices. Your data is encrypted and only used to manage medication schedules and deliver services — never shared with third parties without your consent.
